汇丰银行(中国)上海总部个人金融业务部招聘Teller
发布时间:2010-12-29 18:59
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Teller(上海总部,个人金融业务部)
汇丰银行(中国)有限公司
Teller详情
简历投递: |
hrchina@hsbc.com.cn |
职位性质: |
全职/见习 |
有效日期: |
2010年12月29日 至 2011年01月28日 |
招聘人数: |
1 人 |
工作地点: |
上海 |
Teller职位描述: |
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Job duties:
- To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers.
- To establish and keep good relationship with valuable customers by providing one-stop
counter services.
- To have a strong sales sense and skills to cross-sell and proactively refer potential customers to Premier Relationship Officer (PRO) / Premier Relationship Manager (PRM) to support sales and promotion strategies. To be able to introduce independently promoted products to valuable customers.
- To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service.
- Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior.
Job requirements:
- Bachelor degree or above
- Solid knowledge on Personal Financial Service (PFS) operations and products
- Good understanding of local rules and regulations and internal guideline
- Strong sense of responsibility
- Good communication and interpersonal skill
- Good written and spoken English
- Good sales sense and selling skills
- Nice personality
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