[北京]法国兴业银行（中国）有限公司Intern - IT support engine
发布时间：2012-07-19 11:23
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Intern - IT support engineer职位描述：
We will prefer students:
-who can start ASAP
- who is able to work 4-5 days / week till the end of August.
Main Responsibilities
- Process received emails or hotline calls from application users
- Log request/incident timely into tools with detail information and category/assignee group
- Process pre-defined request(eg, ID release) according to knowledge base
- Communicate with user/assignee for case information, status update, application outage
Candidate Profile
Academic Background
Bachelor Degree
Working Experience
- Good communication skills & strong motivation
- Good English reading and writing
- IT background if preferred
Skills & Competencies
Language Skills English, Chinese
请将简历发送至 CHN-INTERN-Recruit@socgen.com.cn
