Counter Officer, Retail Banking and Wealth Management
(No. of Vacancy: 1; Location: Shenzhen)
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Retail Banking and Wealth Management
Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.
We are currently seeking an experienced professional to join this team in the role of Teller.
In this role, you will:
l To ensure that adequate cash is maintained in the office at all times within the office’s cash holding limit;
l To deliver cash floats to tellers against their signed cash receipts and acknowledge excess cash returned by tellers by countersigning the cash receipts after counting;
l To counter-ensure the accurate payments of notes to/from customers if it is exceeding teller limit;
l To record amount of cash delivered to/returned by tellers for day-end balancing of the cash position in the vault at branch level;
l To handle cash shipment booking with Local Bank;
l To handle customer’s cash booking.
l To ensure all transactions over counter are compliant with both regulations and internal requirement
l To ensure counter operation team to deliver high quality customer service
To be successful in the role, you should meet the following requirements:
l Bachelor degree or above(recognized by the state);
l At least 3 years’ counter service experiences, with supervisory experience preferred;
l Good understanding of local rules and regulations and internal guidelines;
l Strong sense of responsibility;
l Good communication skills;
l Be able to work under pressure.
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Issued by HSBC Bank (China) Company Limited
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