[广州]花旗银行招聘Branch Operation Manager
发布时间：2012-03-20 00:00
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工作性质：全职
公司类型：花旗银行（中国）有限公司广州分行
银行招聘人数：若干人
工作经验：1～2年
学 历：本科及以上
专业要求：未知
年龄要求：不限
外语要求：不限
普通话程度：不限
薪 水：面议
计算机能力：不限
性别要求：不限
工作地点：广州市
responsibilities
?to be responsible for daily operation and transaction work and ensure the work is efficiently and accurately completed on time and meets the standard
?to oversee the service quality of the branch and deal with customers' complaints to ensure high quality service is delivered
?to train, groom and develop operation and branch service team members through consistent and regular coaching and mentoring
?to ensure operation and branch service team members strictly adhere to the regulatory and compliance requirements and internal control standards
?effective capacity/ workflow management
?assist bsg head, bm in managing cost dynamics, identifying opportunities to rationalize resource utilization, to complete the ad-hoc operation project.
?coordinate branch security, admin. job and other general service items
qualification
?high integrity
?university graduate with min. 5 years work experience in banking operation, preferably in retail banking area
?customer oriented and has min. 2-3 years experience in leading an operation or service team
?good people management skill.
?work knowledge of bank product and financial service transaction.
?excellent communication, interpersonal and problem-solving skills.
?fluency in english, both spoken and written.
?sound knowledge in local authorities (cbrc, pboc, safe) regulations
?good computer skill
联系方式：
通讯地址：广州市天河区体育东路118号财富广场101室
邮政编码：510620
联 系 人：人力资源部（GZ个人银行部）
联系电话：(020)38771333
