[上海]星展银行招收网银项目实习生
发布时间：2012-08-09 16:26
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Position: Project Coordinator Intern
Department: GTS
Number Of Recruits: 1 in Shanghai Lujiazui
Duration: 6 months, from Aug 2012 to Jan 2013
Deadline: Aug 24, 2012
IDEAL 3.0 is DBS China's new E-banking platform.
Roles & Responsibilities
Support IDEAL 3.0 Migration
Stage 1 - IDEAL 3.0 Migration
Send e-mail notification to customers
Call customer and inform customers of e-banking upgrade
Stage 2 - Customer Implementation
Handle customer calls on simple e-banking enquiries
Provide remote support for customer e-banking issue
Provide customer basic e-banking training via phone call
Stage 3 - Post Implementation
E-banking utilization tracking
Call customer and make survey
Consolidate customer feedback
Compose simple analyze report
Requirements:
Positive attitude and hardworking
Clear enunciation and decent communication skill
At least 4 working days per week
Master Degree/University Degree education level, majored in computer science related
CET-4 or above
Please send your application email with title "Name_School_Grade_Major" to gtschina.cmgt@dbs.com. The application should include your updated CV and photo. Any application which doesn't follow aforementioned requirements will be ignored.
Thanks for your time and we wish to see you soon in DBS Tower.
