德意志银行黄浦支行program clerk职位招聘信息
发布时间:2011-11-14 23:04
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Attached is the JD for BB/ PB position.
Job Duties:
- Support the communication to clients for account termination
- Consolidate clients' feedbacks on daily basis
- Assist client for closing bank account
- Handle customer's complaint.
Requirements
- Mature, able to work under pressure;
- Excellent communication skills, able to handle clients' complaint;
- Detail oriented, able to manage well daily paper work;
- Relevant banking customer service, customer compliant management, call cente
r experiences preferred.
- At least 1 year retail banking front line working experience
- Good English command
please send your resume to emily.lau@experis.com.cn