Teller HRG HAZ, Retail Banking and Wealth Management
(No. of Vacancy: 1; Location: Hangzhou)
Some careers shine brighter than others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Retail Banking and Wealth Management
Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.
We are currently seeking an experienced professional to join this team in the role of Teller HRG HAZ.
In this role, you will:
· To perform accurate and efficient counter service duties and to offer a high standard of courteous service to customers.
· To satisfy customer need, he/she is required to cross-sell appropriate products/services to them so as to improve branch profitability and multi-buy rate and be familiar with local rules and regulation to answer customer enquiry and provide good advice.
· To establish and keep good relationship with valuable customers by providing one-stop counter services.
· To well balance service/sales process and risk control.
To be successful in the role, you should meet the following requirements:
· Bachelor degree or above(recognized by the state)
· Provide efficient counter service
· Have strong sales sense and skills to cross-sell
· Provide back office support
· Report customer feedback and collect market intelligence
· Protect the bank’s interest
· Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring
http://www.hsbc.com.cn/1/2/careers-cn
HSBC takes pride in a diverse and inclusive working environment that sees our people benefit from mentoring, flexible working and the support of Employee Resource Network Groups. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Bank (China) Company Limited
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